ON the eastern coast of Bali, in Klungkung, stands Wyndham Tamansari Jivva Resort Bali—a destination that offers tranquility, far removed from the hustle and bustle of mainstream tourism.
Behind the harmony of nature and the comfort it presents is a strong woman who drives it all: Fransiska Handoko, a General Manager whose name is no stranger in Bali’s hospitality world.
Fransiska is not merely a leader who relies on business strategies; she embodies a leadership approach that prioritizes the human touch. For her, a resort is not only about grand architecture or world-class facilities, but about how the team works with heart and how guests experience something truly authentic.
She is never hesitant to step onto the floor—chatting with housekeeping staff or greeting guests at the restaurant. Her humility makes employees feel valued, while guests experience a warmth that is hard to forget.
read also: Keeping Bali Tourism Alive: Fransiska Handoko and BHA’s Fight for Survival
In the post-pandemic transition, the hospitality sector faced immense challenges. Yet Fransiska turned this difficult momentum into a space for innovation. She encouraged her team not to simply return to old patterns, but to redefine service standards—making them more personal and relevant to today’s travelers, who value authenticity, wellness, and sustainability above all.
Fransiska’s leadership also shines through her commitment to local empowerment. Wyndham Tamansari Jivva is not just a place to stay, but a platform that uplifts the potential of the surrounding community. From showcasing local crafts within the resort, sourcing produce from nearby farmers, to providing space for Klungkung’s art and culture on the international stage, the resort reflects her vision of inclusive growth.
With a distinguished track record in the hospitality industry, Fransiska Handoko demonstrates how female leadership can bring a different color—more inclusive, collaboration-oriented, and deeply empathetic. Under her guidance, Wyndham Tamansari Jivva Resort Bali has grown not only as a five-star property, but also as a symbol of Bali’s more sustainable tourism revival.
For Fransiska, the resort is not merely about selling rooms and facilities—it is about telling stories. Stories of Bali’s serene and exotic east coast, of local communities being empowered, and of how leadership can transform into inspiration. **
