BALI – Maxxs Group International, a leading Indonesian company with over 18 years of experience in expatriate services, legality, licensing, investment, property, export-import, and trading, today issued an official clarification following its internal restructuring and the circulation of misleading public information.
Built on a foundation of integrity, transparency, and professionalism, Maxxs Group International has undertaken a comprehensive management restructuring to enhance compliance, governance, and service quality—particularly across its Bali (Ubud and Denpasar) operations.
Recent issues involving the company did not arise from its systems or official policies but from the misconduct of certain internal individuals found guilty of:
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Abuse of authority
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Fraud and data manipulation
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Embezzlement and invoice falsification
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Negligence in handling client documents
Following a thorough internal audit, the company took decisive actions, including:
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Reporting the individuals involved to law enforcement
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Terminating 33 employees, including management and administrative staff
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Appointing a new professional leadership team for its Bali operations
The restructuring is part of Maxxs Group’s ongoing effort to uphold accountability, restore trust, and ensure that all operations comply with Indonesian laws and ethical business practices.
Official Clarifications
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False Claims About Client Passports
The company categorically denies allegations that it has withheld clients’ passports.“Maxxs Group has never and will never hold or detain any client’s passport,” said Aji Wibowo, Owner & Founder of Maxxs Group International. All visa, KITAS, and KITAP processes are running as scheduled. Verified clients may contact the management directly, and any pending documents will be returned within 2×24 hours.
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Full Legal Compliance
For over 18 years, Maxxs Group International has operated without legal disputes involving Indonesian government institutions, including the Directorate General of Immigration and the Ministry of Manpower. -
Trusted by Thousands of Clients
The company continues to serve thousands of expatriates and investors who value its professionalism, transparency, and lawful business facilitation. -
Registered and Legitimate
Maxxs Group International is a fully registered Indonesian company supported by an in-house legal and compliance division, and collaborates closely with lawyers, notaries, and relevant government authorities.
Maxxs Group condemned recent false statements and online rumors, describing them as part of unethical business competition aimed at undermining its reputation.
“Our long-standing credibility has made some competitors uncomfortable. Certain parties are spreading misinformation to steal clients.
We will take all necessary legal actions against any defamation or manipulation,” said Aji Wibowo.
For nearly two decades, Maxxs Group International has served as “The Middle Bridge Between the Government and Expats in Bali.”
“We are not violators — we are facilitators. Our mission is to help expatriates understand and comply with Indonesian law while contributing positively to local development,” added Aji Wibowo.
The company remains committed to fostering cooperation between the Indonesian Government and the expatriate community through lawful, ethical, and transparent services.
Commitment to Responsible Growth
Despite internal challenges and external pressures, Maxxs Group International continues to operate responsibly and confidently.
“We are not perfect, but we are responsible. We face challenges with honesty and strength — proving our integrity through real action, not words,” concluded Wibowo. ***
